Privacy Policy

Filen Blog

• 2 min read

for Filen Surveys and Giveaways only!

Effective Date: January 03.01.2025

Thank you for participating in our User Satisfaction Survey and Giveaway. Your privacy is important to us, and this policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Survey Responses: We collect your feedback, ratings, and comments provided in the survey.
  • Optional Email Address: If you choose to enter the giveaway, you may provide your email address. This is the only personally identifiable information we collect.

2. How We Use Your Information

  • Survey Responses: Your feedback helps us evaluate and improve our software as a service (SaaS) cloud storage platform.
  • Email Address: If provided, your email will only be used to:
    • Administer the giveaway (e.g., contacting winners).
    • Provide updates related to the giveaway, if necessary.

3. Information Sharing

  • We do not sell, share, or disclose your individual survey responses or email address to any third parties.
  • Survey results will only be shared if required by law or to trusted service providers assisting us in processing the data, under strict confidentiality agreements.
  • Your email address will never be shared under any circumstances.
  • We reserve the right to summarize the survey results anonymously from all participants in order to share the results with our community. Individual response sheets will never be published and your anonymity will never be put at risk.

4. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

5. Retention of Information

  • Survey responses will be retained only for as long as necessary to fulfill the survey's purpose.
  • Email addresses collected for the giveaway will be securely deleted once the giveaway concludes and winners are notified.

6. Your Rights

You have the right to:

  • Access the information you provided.
  • Request deletion of your email address after the giveaway or your survey responses.

To exercise these rights, please contact us at marketing@filen.io.

7. Voluntary Participation

Participation in this survey and the giveaway is entirely voluntary. By submitting your responses and/or email address, you agree to the collection and use of this information as described in this policy.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions or concerns about this policy, please contact us here: https://filen.io/contact

Thank you for your feedback and good luck in the giveaway!